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New Year, New Opportunities:
How to Prepare for a Job Search in 2018

12/18/2017 02.41 EST

Looking for a new job can be a difficult process. The key is to remain positive and focused. Remember that all of your hard work could result in the start of the next chapter in your career, and an exciting beginning to 2018!
New Year, New Opportunities: <br />How to Prepare for a Job Search in 2018

With the end of the year quickly approaching, it is a common time for people to reflect on the past 12 months and start planning for the new year. As a result of this soul searching, many decide it may be time to take the next step in their careers and jump back into the job market.

Focus on networking, connecting with search firms and applying to jobs online. Spend most of your time networking instead of online job applications, where your resume is likely to get lost in the shuffle. Many roles are filled through networks instead of online postings, so building your referral base is critical for a successful job search....

How to be a More Effective Leader When Hiring Talent

09/28/2017 01.51 EST

Have you ever interviewed with someone and were convinced they never saw your resume? What kind of impression were you left with as a result?
How to be a More Effective Leader When Hiring Talent

As we continue to hire new talent, the competition is nipping at our heels. Given the increasingly competitive search environment, having a recruiting strategy in place before you need to hire a new team member is a critical step to attracting the talent you need.

When hiring new talent, the competition is nipping at our heels. It’s not uncommon now to speak with an executive who has received several offers simultaneously. Given the increasingly competitive search environment, having a recruiting strategy in place before you need to hire a new team member is a critical step to attracting the talent you need....

Putting the “Service” in Customer Service:
4 tips to create an exemplary customer experience

08/02/2017 02.36 EST

Recruiters who don’t strive to provide outstanding customer service are missing an opportunity to create lasting relationships with candidates and clients.

Imagine this: you’re sitting at your favorite restaurant waiting excitedly for your meal, when suddenly, your server tosses your food carelessly onto the table, refusing to make eye contact with you. Before long, you’re marooned with an empty coffee cup, thinking about how Tom Hanks felt more connected to humanity in Castaway than you do in this very moment.   We’ve all been there at some point. Unfortunately, these experiences with non-exemplary customer service often lead people to create inaccurate, negative generalizations of an entire industry. The recruiting industry is no exception to this. Despite the many brilliant professionals who are always “on the ball,” a few bad apples can spoil the barrel for many job candidates and employers seeking help from search firms.   Those professionals who don’t strive to provide outstanding customer service are missing an opportunity to create lasting relationships that will further the interests of both their companies and clients. Over the years, I have developed a few key customer service principles that I use during every interaction I have throughput the day. Here are a few:   Become a subject matter expert. Sharing your specific knowledge in a meaningful way can help create positive experiences for your customers. Whether you are talking with a prospective client or attempting to solve a problem within your own organization, researching topics like current trends or emerging issues in your industry will develop a more memorable dialogue. Go the extra mile for your clients. Having an...

It Takes Two: Tips for Clients and Search Firms to Build an Effective Relationship

06/21/2017 08.45 EST

Lack of communication and feedback from the client can be the most frustrating aspect of the search process.

When clients retain us to conduct an executive search assignment, they usually have a definitive sense of who they want to hire. Typically, the position has been open for some time, it’s a critical role for the organization, and the client is feeling frustration and a sense of urgency. Time is of the essence, but they also want to ensure they hire a highly qualified candidate and avoid a missed opportunity.   We’ve worked with many clients over the last 20 years and seen some of the same patterns in searches across varying industries. Based upon our experience, I’ve highlighted a few suggestions that may help organizations maximize their experiences with search firms:   Role Clarity: Take the time up front to gather as much information on the position’s responsibilities, key objectives and priorities, and create an overview of the team reporting to the role. This insight helps the search consultant be more efficient when launching the search. Key Stakeholder Access: The search consultants should have a series of conversations with whoever manages the specific role, members of the team, and key internal clients. This information allows the search firm to learn more about the position and what type of person will be a good fit, as well as get a sense of the overall office culture. Additionally, it helps the client and consultant make sure they’re both on the same page. Collateral Materials: Provide the search firm with background documents, such as an organization chart, company...

I Call Shotgun!

05/24/2017 10.31 EST

It’s about one aging GenXr trying to find his place in the world as his recall and his knees begin to fail him.

I had a twenty-something professional colleague give me an eye roll the other day that led me to a question of insidious intent, “Is it time to start thinking about hanging it up?”   It’s only been within the last few years that professionals who are my kids’ age started joining the workforce en masse. They are fearless, fun, and frustrating. Fearless in that they haven’t had a chance to experience any true failure yet, so they’re willing to try anything. Fun in that everything is new to them, and they have an enthusiasm that is refreshing and infectious. Frustrating in that while they’re smart, they’re not yet wise, and sometimes don’t understand the difference.   It’s been a challenge for me to adjust, as I am sure it has been for every 51-year-old that has come before me in the past 100 years. How do I treat these people? How do I swallow my own biases and pride enough to learn from them? How do I teach them without appearing condescending? How will I know when I should slide over to the passenger’s side and let one of them drive? How do I accept that they have a different approach to work? These are not rhetorical questions, people! There’s a comments section for a reason!   This is not a piece about Millennials as a group. Rather, it’s about one aging GenXr trying to find his place in the world as his recall and his knees...

How to Get Noticed by Executive Search Firms

05/17/2017 01.45 EST

John Touey shares a few tips to help candidates get noticed by executive search firms and get on a recruiter's radar.

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Vlog – Common Interview Mistakes

04/11/2017 10.15 EST

Sally Stetson, Denise Christman, John Touey and Donna DeHart discuss common interview mistakes and give suggestions on making a good impression and successfully marketing yourself to prospective employers.

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Vlog – Make Sure the Internal Candidate is Qualified

03/27/2017 01.48 EST

In this episode of SSG's ongoing vlog series on topics of interest regarding executive search and recruitment, Sally Stetson provides some insight on our process for including internal candidates in a search assignment

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Vlog – Job Searching in 2017

03/10/2017 04.11 EST

In this episode of SSG's ongoing vlog series on topics of interest regarding executive search and recruitment, John Touey gives advice on entering the job market in 2017

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Vlog – Most Efficient Interview Questions For Executives

03/01/2017 04.59 EST

In this vlog, John Salveson, Jennifer Prefontaine, Dom Scafidi, Mike MacNamara and Tammy Townes give their thoughts on interviewing candidates and asking the best questions to get the answers they need.

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