Putting the “Service” in Customer Service:
4 tips to create an exemplary customer experience

08/02/2017 02.36 EDT

Recruiters who don’t strive to provide outstanding customer service are missing an opportunity to create lasting relationships with candidates and clients.
Putting the “Service” in Customer Service: <BR>4 tips to create an exemplary customer experience

Go the extra mile for your clients. Having an “above and beyond” mentality truly goes a long way.

Experience with non-exemplary customer service often lead to people create inaccurate, negative generalizations of an entire industry and the recruiting industry is no exception. ...

“Hut, Hut, Hike!” Five Must-Have Leadership Qualities to Call Plays on and off the Field

12/15/2016 10.12 EDT

Whether you’re on the field or in the office, all teams need quality leadership to achieve their goals. So, how do the leaders who call and execute the plays during a game match up to the leaders calling the shots in the workplace?
“Hut, Hut, Hike!” Five Must-Have Leadership Qualities to Call Plays on and off the Field

To be one of the best quarterbacks in the league, a player must be able to assess the opposing team’s defense and adjust plays accordingly. At the conference room table and in the general workforce, the best leaders demonstrate agility to assess and adjust a business plan as needs and environments change.

Whether you’re on the field or in the office, all teams need quality leadership to achieve their goals. So, how do the leaders who call and execute the plays during a game match up to the leaders calling the shots in the workplace?...

Crucial Concepts: Tips for the Emerging Professionals of 2016

05/23/2016 03.32 EDT

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I remember spending my mornings after graduation glued to my computer screen, repeatedly clicking refresh with the hope of seeing any sort of positive update. I wasn’t tracking fantasy football stats, nor was I waiting excitedly for a delivery notification from Amazon. Instead, I was compulsively checking my inbox, eager to hear back from potential employers.   While graduating college is an exciting venture, it can also be a confusing and stressful time in our lives. Although Bloomsburg University prepared us to meet the challenges of our respective disciplines head-on, many of us found that establishing our careers can be trickier than we initially thought.   During my own journey navigating the job market for the first time, I learned a few crucial concepts that helped me pave the way to the beginning of my career. Remember these tips when you start your job search:   Call yourself an emerging professional rather than a recent college graduate. This title allows you to highlight your post-graduation status without calling attention to any inexperience. In addition, it engages you to think dynamically about how your accomplishments differentiate yourself from the rest of your competition. It’s crucial to stand out amongst a sea of other applicants, especially when you’re new to the industry.   Be open to different career options. Although you may have studied one specific subject area in school, many of the skills you learned are applicable in a wide variety of industries. For example – just because...