New Year, New Opportunities:
How to Prepare for a Job Search in 2018

12/18/2017 02.41 EDT

Looking for a new job can be a difficult process. The key is to remain positive and focused. Remember that all of your hard work could result in the start of the next chapter in your career, and an exciting beginning to 2018!
New Year, New Opportunities: <br />How to Prepare for a Job Search in 2018

With the end of the year quickly approaching, it is a common time for people to reflect on the past 12 months and start planning for the new year. As a result of this soul searching, many decide it may be time to take the next step in their careers and jump back into the job market.

Focus on networking, connecting with search firms and applying to jobs online. Spend most of your time networking instead of online job applications, where your resume is likely to get lost in the shuffle. Many roles are filled through networks instead of online postings, so building your referral base is critical for a successful job search....

How to be a More Effective Leader When Hiring Talent

09/28/2017 01.51 EDT

Have you ever interviewed with someone and were convinced they never saw your resume? What kind of impression were you left with as a result?
How to be a More Effective Leader When Hiring Talent

As we continue to hire new talent, the competition is nipping at our heels. Given the increasingly competitive search environment, having a recruiting strategy in place before you need to hire a new team member is a critical step to attracting the talent you need.

When hiring new talent, the competition is nipping at our heels. It’s not uncommon now to speak with an executive who has received several offers simultaneously. Given the increasingly competitive search environment, having a recruiting strategy in place before you need to hire a new team member is a critical step to attracting the talent you need....

It Takes Two: Tips for Clients and Search Firms to Build an Effective Relationship

06/21/2017 08.45 EDT

Lack of communication and feedback from the client can be the most frustrating aspect of the search process.
It Takes Two: Tips for Clients and Search Firms to Build an Effective Relationship

The most effective searches we conduct are with clients we’ve formed a close partnership with over time. We prefer to develop an open and honest relationship and share an ongoing dialogue that will allow us to identify a pool of candidates that closely matches their needs.

The most effective searches we conduct are with clients we’ve formed a close partnership with over time. We prefer to develop an open and honest relationship and share an ongoing dialogue that will allow us to identify a pool of candidates that closely matches their needs....

Moving Ahead in the HR Field

10/12/2016 08.53 EDT

HR leaders not only need to be insightful in the most progressive HR practices, but they also need to understand the business in order to effectively contribute as a member of the executive team.
Moving Ahead in the HR Field

Success does not come to those who wait. Make sure to volunteer to serve on committees or projects, especially if it involves cross-functional teams. You will continue to learn, build relationships, and get noticed.

Serving as a key member of a human resources team can be a rewarding career path. If you are focused on the business and support its growth or changes, you will be ahead of the curve. ...

Can We All Just Get Along?

03/08/2016 09.50 EDT

Treating others with respect goes a long way and is quite empowering – not just for others, but yourself, as well.
Can We All Just Get Along?

If you are tired, stressed or just annoyed, don’t react right at that moment. Walk away and give yourself some time to process the situation. By taking a break, your response will almost always be more measured and level-headed.

Treating others with respect goes a long way and is quite empowering – not just for others, but yourself, as well....

Why Networking Is So Important As We Get Older

12/02/2015 03.07 EDT

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They may have more experience, but job seekers over 50 are unemployed 5 to 8 weeks longer than 30 to 49 year olds.  That’s according to a study by Professor Connie Wanberg at the University of Minnesota.  We may immediately think the reason is age discrimination.  Although that may be a factor, it is also true that this group is more selective in maintaining personal and professional networks.  Researchers found that older people on average have smaller social networks than younger people.  I am sure that news is not surprising and it implies we become more discerning about who we associate with as we get older.  On the other hand, the connections we have are critical as we launch a job search. Therein lies the dilemma.   No matter what your age, what can you do to expand your network and boost your chances of landing that job?   Actively seek out new projects to learn something new. It stretches your thinking and enhances your knowledge and experience base, but also introduces you to new people and expands your network. Reach out to former co-workers and college friends. LinkedIn, Facebook and other social media tools make it easy.  Rekindle those friendships now rather than waiting until you need to ask for a favor. Join a professional association. By attending events, you will gain more knowledge and perspective about your profession.  If you actively participate, you will also grow your network and be seen as a leader in...

Perfecting the Customer Experience: Four Qualities of Successful Customer Service

09/03/2015 11.25 EDT

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How many times have you become frustrated with a customer service operation? I would be surprised if everyone hasn’t had a similar, less than positive, experience. This recent encounter of mine may sound familiar: I called a company’s customer service department and I was placed on hold for 20 minutes. Eventually, my call was disconnected. Then, I reconnected with the customer service department and the representative on the line couldn’t help directly. As a result, I was passed off to several of their colleagues, with each person asking me the same questions. Once reaching a customer service professional who could help, I had a great deal of difficulty understanding them. Either their phone system was poor and muffled, or I was connected with their outsourced colleagues in the Philippines or India. In the end, I still did not have a resolution to my problem.   As a result, when you do reach a customer service department that is exemplary, it really stands out. What does above-average customer service entail? Here’s what your experience should look like:   Consistent: One person should be able to handle and answer the questions and problems of a customer. Avoid passing the person around to your colleagues as much as possible. If you need to enhance your knowledge to solve the issue, find out the answer quickly and remain the consistent contact with the customer.   Results-oriented: Be tenacious and find the solution to the problem. Call the customer back to ensure...

Parents’ Guide to Helping Their Child Find a Job

05/27/2015 10.42 EDT

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Salveson Stetson Group hosts an annual College Seminar for our clients to support their family members who will be graduating from college.  At this seminar, we focus on providing advice to students on how to effectively look for a job.  In addition, we spend time with parents and discuss how they can best support their children.   It has been a very successful and well attended event each year.  As you can imagine, many parents have greatly encouraged their children to attend with the hopes that our advice will land their child that elusive first job.   We have to navigate through a sensitive path with parents at the College Seminar.  First and foremost, they are our clients.  We want to help them, but also ease their anxieties about their children.  Some are frustrated, as they don’t believe their child has been active enough in the job market.  Others are concerned that their child seems aimless with little direction regarding what they intend to do with their life.  Some parents are ready to have their children “off the payroll” and actively participating in the world of work and want to ensure they are able to find the best job for themselves.  Bottom line – we see it all.   One interesting aspect of the College Seminar program is allowing parents to vent their concerns, hopes and dreams for their child, along with their frustrations.  Naturally, it becomes a supportive environment where parents learn from one another.  Here...

Time for Resolutions – I really mean it this time!

01/28/2015 03.21 EDT

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As we enter into the New Year, resolutions have been made, modified and broken.  How many times have we pledged to exercise more, eat healthier and be kinder to others and then turn around and break those commitments?  The answer is – most of the time!   As 2015 gets under way, these are the handful of pledges I have made, but also plan to really keep:   Live a healthier life: People who know me will most likely say I already live by this rule.  I generally have a healthy approach to eating and exercise.  However, I believe I can improve on it by being more intentional as well as realistic.  One goal is to eat more organic fruits and vegetables every single day.  I know this is doable!  Also with my new gadget, the FitBit, combined with my competitive tendencies – I plan to meet my goal of 10,000 steps 90% of the time.  This wonderful gadget silently cheers me on to get moving, and I listen to it.  I’m even starting to have “walking meetings” with my colleagues – a great way to get two things done at the same time!   Use technology differently: I have not been on the iPad bandwagon, but plan to be.  I now have one and intend to use it in meetings, including for sales presentations.  The iPad will also allow me to access information more effectively when I’m traveling.  It will also help in alleviating eye strain...

How Do Candidates Want to Be Treated?

10/29/2014 10.55 EDT

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Many of us in the executive search business or corporate recruitment field talk about candidate care as an important aspect of what we do.  How do we communicate and interact with candidates during the recruitment process?  How often should we communicate with them?  The definition of “candidate care” is different from person to person, firm to firm and company to company.   One aspect of the recruitment process that is guaranteed to frustrate candidates is lack of communication.  For example, you have applied for a position and perhaps have interviewed with the search firm or company, but unfortunately, there is a limited feedback loop about where you stand in the process.  No one likes to be ignored or avoided.  It leaves you feeling negatively about the potential employer, and that negative news spreads to others – especially in the age of social media.   So what are some best practices for treating candidates so that even if they are not selected, they feel they have been treated respectfully and fairly?   Communicate. Communicate. Communicate. If several weeks go by without any decisions on next steps, you – as the search consultant or recruiter – should call or send the candidate a message.  Let them know they are still being considered but the process is taking longer than expected.   Even if you don’t have any news, still contact them.  Some news is better than no contact.  Leaving candidates in limbo can be a turn-off, and it can also...