Archive for the Leadership Category

How to be a More Effective Leader When Hiring Talent

The recruiting industry has been talking about the War for Talent for years, and there are some recent signs that indicate we should be paying more attention to this issue – and sooner, rather than later. As noted in Forbes, the U.S. unemployment rate fell to 4.6 percent in November 2016, and in May 2017 it dropped […]

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“Hut, Hut, Hike!” Five Must-Have Leadership Qualities to Call Plays on and off the Field

With the end of the year quickly approaching; another exciting time lies right around the corner: the NFL playoffs. As many of us around the country begin assessing how our favorite teams stack up against the rest of the pack; head coaches and players will review if they had done enough to secure a position […]

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Moving Ahead in the HR Field

You Learn by Doing: Eight Steps to Get Ahead in the Human Resources Field Human resources is an exciting and dynamic field.  It is common to see a high potential employee from sales or marketing or operations rotating through HR to gain additional experience and leadership insight.  Conversely, there are many up and coming HR […]

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Rating Philadelphia as a Place to Live and Work: Senior Executive Insights

Click here to view our report: Rating Philadelphia Survey Results – Salveson Stetson Group  

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Perfecting the Customer Experience: Four Qualities of Successful Customer Service

How many times have you become frustrated with a customer service operation? I would be surprised if everyone hasn’t had a similar, less than positive, experience. This recent encounter of mine may sound familiar: I called a company’s customer service department and I was placed on hold for 20 minutes. Eventually, my call was disconnected. […]

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What I Learned in Boston

Random thoughts written on the plane ride back to Philadelphia after attending the Greater Philadelphia Leadership Exchange (October 5-8)   Over the past three days, I had the opportunity to participate in the Greater Philadelphia Leadership Exchange (GPLEX) in Boston.  The GPLEX serves as an annual experience that allows Philadelphia leaders in business, government and […]

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What Really Matters When Hiring a Leader?

This post originally ran on Modern Distribution Management.  To view it, click here.   Ask anyone who runs an enterprise of any size what he or she looks for when hiring a new leader and you will get plenty of different perspectives, insights, opinions and theories.   You may also hear the opinion that critical executive […]

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8 Ways to Advance Your Career to the Next Level

It is always refreshing to speak to students, young professionals and mid-career executives.  I find it broadens my thinking, and the group shares great ideas throughout the collaborative process.   At a recent Drexel University Alumni event, I spoke to fellow attendees about how to advance their careers to the executive level.   Here are […]

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How to Stack the Deck for Success

I recently read a very interesting piece by Jean Martin, a regular contributor to Harvard Business Review: For Senior Leaders, Fit Matters More than Skill.  Jean writes about the need to evaluate an executive’s “network fit” when considering him or her for hire.  By “network fit,” she means “how well the potential hire will fit […]

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Why Would You Want to Work for a PE-Backed Firm?

This article originally ran on CFO.com.  To view it, click here.   For CFOs who may be of a mind to hook up with a private equity-backed company, open your eyes wide and tread very carefully.   When speaking with senior financial executives about their career aspirations, the conversation often turns to a desire to work for […]

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