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Putting the “Service” in Customer Service:
4 tips to create an exemplary customer experience

08/02/2017 02.36 EDT

Recruiters who don’t strive to provide outstanding customer service are missing an opportunity to create lasting relationships with candidates and clients.
Putting the “Service” in Customer Service: <BR>4 tips to create an exemplary customer experience

Go the extra mile for your clients. Having an “above and beyond” mentality truly goes a long way.

Experience with non-exemplary customer service often lead to people create inaccurate, negative generalizations of an entire industry and the recruiting industry is no exception. ...

It Takes Two: Tips for Clients and Search Firms to Build an Effective Relationship

06/21/2017 08.45 EDT

Lack of communication and feedback from the client can be the most frustrating aspect of the search process.
It Takes Two: Tips for Clients and Search Firms to Build an Effective Relationship

The most effective searches we conduct are with clients we’ve formed a close partnership with over time. We prefer to develop an open and honest relationship and share an ongoing dialogue that will allow us to identify a pool of candidates that closely matches their needs.

The most effective searches we conduct are with clients we’ve formed a close partnership with over time. We prefer to develop an open and honest relationship and share an ongoing dialogue that will allow us to identify a pool of candidates that closely matches their needs....

I Call Shotgun!

05/24/2017 10.31 EDT

It’s about one aging GenXr trying to find his place in the world as his recall and his knees begin to fail him.
I Call Shotgun!

It’s only been within the last few years that professionals who are my kids’ age started joining the workforce en masse. They are fearless, fun, and frustrating.

It’s only been within the last few years that professionals who are my kids’ age started joining the workforce en masse. They are fearless, fun, and frustrating....

How to Get Noticed by Executive Search Firms

05/17/2017 01.45 EDT

John Touey shares a few tips to help candidates get noticed by executive search firms and get on a recruiter's radar.

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Vlog – Common Interview Mistakes

04/11/2017 10.15 EDT

Sally Stetson, Denise Christman, John Touey and Donna DeHart discuss common interview mistakes and give suggestions on making a good impression and successfully marketing yourself to prospective employers.

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Vlog – Make Sure the Internal Candidate is Qualified

03/27/2017 01.48 EDT

In this episode of SSG's ongoing vlog series on topics of interest regarding executive search and recruitment, Sally Stetson provides some insight on our process for including internal candidates in a search assignment

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Vlog – Job Searching in 2017

03/10/2017 04.11 EDT

In this episode of SSG's ongoing vlog series on topics of interest regarding executive search and recruitment, John Touey gives advice on entering the job market in 2017

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Vlog – Most Efficient Interview Questions For Executives

03/01/2017 04.59 EDT

In this vlog, John Salveson, Jennifer Prefontaine, Dom Scafidi, Mike MacNamara and Tammy Townes give their thoughts on interviewing candidates and asking the best questions to get the answers they need.

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Unintended Consequences

02/15/2017 10.46 EDT

Life sciences professionals are accustomed to traveling the world freely, and that will most likely not change. What is different for them, however, is the growing chaos and confusion caused by President Trump’s unpredictable changes to U.S. immigration policy.

The life sciences sector has continuously been one of our most robust practice areas at Salveson Stetson Group. We regularly perform searches for pharmaceutical and bio tech companies of all sizes to help them find their newest executives. Although we normally work with these organizations to recruit talent across multiple functions, there’s one specific group of people on my mind today: scientific and research professionals.   I have always described the research and development professionals we recruit as “citizens of the world.” They are highly degreed, often holding both Ph.D. and M.D. degrees, and usually have been employed and educated in several countries. While we may find these people in different places across the globe, they are all connected through the common goal of identifying new therapies for various diseases. Their conferences may look like United Nations meetings, but their focus is not on where they were born or educated; it is on treating one of hundreds of diseases that still baffle and torment the human race.   Through our work in the life sciences sector, we’ve collaborated closely with these exceptional people for many years and have formed great relationships. However, over the past few weeks, we’ve seen a change in their spirits that we’ve never experienced before. They have become cautious – even fearful – about joining an American company. When discussing relocation, they show even more hesitation. The reason for their concern is obvious; the announcement of our new President’s travel ban from a...

“Hut, Hut, Hike!” Five Must-Have Leadership Qualities to Call Plays on and off the Field

12/15/2016 10.12 EDT

Whether you’re on the field or in the office, all teams need quality leadership to achieve their goals. So, how do the leaders who call and execute the plays during a game match up to the leaders calling the shots in the workplace?
“Hut, Hut, Hike!” Five Must-Have Leadership Qualities to Call Plays on and off the Field

To be one of the best quarterbacks in the league, a player must be able to assess the opposing team’s defense and adjust plays accordingly. At the conference room table and in the general workforce, the best leaders demonstrate agility to assess and adjust a business plan as needs and environments change.

Whether you’re on the field or in the office, all teams need quality leadership to achieve their goals. So, how do the leaders who call and execute the plays during a game match up to the leaders calling the shots in the workplace?...