Five Ways to Treat Every Candidate

02/15/2012 09.00 EDT

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As an executive search consultant, I have heard several horror stories from candidates about negative experiences at the hands of companies and recruiters.  If some of the scenarios below don’t sound familiar, consider yourself one of the lucky ones.   “The company seemed so positive about my candidacy, but now, they have stopped returning my phone calls.” “When I arrived at the company for my initial interview, not only was the receptionist unfriendly, but I waited more than 30 minutes for my interview.” “Upon arriving for my interviews, I learned that the company cancelled several meetings and I had an hour in between meetings.  They didn’t even appear to be concerned that I had downtime in my schedule.” “The recruiter rescheduled my interview three times before we met.  When we finally interviewed, he only spent 30 minutes with me and even took another call in the middle of our meeting.”   CareerXroads publishes an annual survey about how a “mystery candidate” is treated by the 100 Best Companies to Work For, as listed by Fortune.  According to this year’s report, 79% of candidates who apply for a position expect to receive some feedback, but only 19% of the top 100 companies inform candidates if they are not being considered.   As more companies begin to accelerate their hiring needs, it is so important for both internal and external recruiters to focus on improving the candidate experience.  The best candidates are quite difficult to find and are in...